clients and stakeholders benefit, and so do you.
by sandi smith leyva
the accountant’s accelerator
do you ever get any of the following questions from clients or co-workers?
- i can’t find your email.
- i accidentally deleted what you just sent me.
- my computer crashed and i lost everything. (and i want you to take up your precious time to help me recreate everything you’ve ever sent me.)
- i lost my tax return and i need it in the next five seconds.
more on small-firm growth strategies: 9 ways accountants throw away profits | 5 ways a deadline can help close a deal | 7 ways to get new revenue from old clients | 5 things you know that clients don’t | 3 ways to test your revenue forecast | how to work the same hours and make more money | take advantage of 4 key marketing strategies | four ways to stop leaving money on the table
these requests can get downright annoying. and they can be expensive, too. knowledge workers spend anywhere from 15 to 35 percent of their time searching for information. executives waste six weeks per year searching for lost documents.
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